FAQs

What is your refund policy?

We have a 30 day returns policy which can be found here:

https://bikeblvd.com.au/pages/refund-policy

Items purchased incorrectly can be completely refunded upon meeting the conditions set in the Refund Policy above.

 

How long does it take for my item to arrive?

Dispatch of items will be within 1 - 2 Business Days of purchase. Delivery will be approx. 2-6 Business Days of dispatch unless otherwises stated by our main carrier, Australia Post.

If your item has not arrived in expected date, Feel free to send us a message.

 

What is the best way for me to contact you?

Our contact information page is here:

https://bikeblvd.com.au/pages/contact-us

 

Where are you located?

We are located in the suburbs of WERRIBEE, 3030 and operate in the same business as SUPATAN BIKES CO. 

Feel free to learn more about us here:

https://bikeblvd.com.au/pages/about-us

 

Do you ship orders internationally?

Yes we do! Feel free to contact us directly with your requested item and we can calculate costs internally.

You can contact us here:

https://bikeblvd.com.au/pages/contact-us